Contact Us

Last updated: 3 November 2026

We handle customer enquiries directly from our office in Aulnat. You can reach us by email, phone, or through the form at the bottom of this page.

Email: info@santahub.my
Phone: +33 6 05 69 83 61
Address: 3 rue Maryse Hilsz, 63510 Aulnat, France
Hours: Monday – Friday, 9:00 AM – 6:00 PM (CET)

We aim to reply to emails within one business day. Phone calls during opening hours are usually answered directly; if we are on another call, please leave a voicemail with your order number if you have one, and we will call back the same day where possible.

If your enquiry is about a return, please include your order number and the date you received the item so we can look it up without back-and-forth.

This policy page includes a contact form at the bottom. You can use it to send us a message without opening your email app; we receive it at the same inbox and reply in the same way.